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9.4 Cube viewer error

Posted: Tue Nov 10, 2009 9:06 am
by enewland@cortell
a jpg screenshot of the error
a jpg screenshot of the error
Error Pic.jpg (34.06 KiB) Viewed 2970 times
Hi all,

need some assistance. A user is logging in via Citrix and getting the following errors when browsing the cube viewer. We are usign 9.4 with latest patch.

Regrds

E

Re: 9.4 Cube viewer error

Posted: Tue Nov 10, 2009 10:09 am
by kangkc
Looks like a double byte issues. Other users are working fine?

Re: 9.4 Cube viewer error

Posted: Tue Nov 10, 2009 10:46 am
by IanK
Yes all other user are working fine,
looks like it could be a CiTRIX problem, going to destroy the profile and re-create and see if that solves the problem.