My Dev server has started to hang when a certain user connects to it. All they are doing is logging in and recalculating a spreadsheet, but it completely hangs the user and the only way to free it up is reboot. The sheet is pretty chunky but i can recalc it fine, the other user is also an admin and yet i can't seem to find a reason why it'd die the way it's doing.
Has anyone had similar experiences and found a reason / fix for it? It's running 9.0 SP3 U7 on Win 2003 Server.
TIA
Server Hangs on User Connect
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Steve Vincent
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Server Hangs on User Connect
If this were a dictatorship, it would be a heck of a lot easier, just so long as I'm the dictator.
Production: Planning Analytics 64 bit 2.0.5, Windows 2016 Server. Excel 2016, IE11 for t'internet
Production: Planning Analytics 64 bit 2.0.5, Windows 2016 Server. Excel 2016, IE11 for t'internet
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Steve Vincent
- Site Admin
- Posts: 1054
- Joined: Mon May 12, 2008 8:33 am
- OLAP Product: TM1
- Version: 10.2.2 FP1
- Excel Version: 2010
- Location: UK
Re: Server Hangs on User Connect
...and it gets weirder. The session is constantly hung for the user but i can carry on as normal, run TIs etc. As soon as i log out tho, the session get's cleared!
If this were a dictatorship, it would be a heck of a lot easier, just so long as I'm the dictator.
Production: Planning Analytics 64 bit 2.0.5, Windows 2016 Server. Excel 2016, IE11 for t'internet
Production: Planning Analytics 64 bit 2.0.5, Windows 2016 Server. Excel 2016, IE11 for t'internet
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Alan Kirk
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Re: Server Hangs on User Connect
That sounds disturbingly familiar. As I recall, these were the exact same symptoms that we had when we were enduring 8.2.11 Hell; one user would somehow lock up the whole server. They were only resolved when we moved to 8.2.12.Steve Vincent wrote:...and it gets weirder. The session is constantly hung for the user but i can carry on as normal, run TIs etc. As soon as i log out tho, the session get's cleared!
Is U7 being used in your production environment as well? If it's not, it smells like there may be a regression bug in it.
"To them, equipment failure is terrifying. To me, it’s 'Tuesday.' "
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