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IBM Instance is not showing in tm1 Architect

Posted: Wed Jul 17, 2024 11:18 am
by PrabhjotSinghPhull
Hi Team
Good day

Problem-

In Tm1 Architect Instance is not visible
The operating system is MS Windows Server 2019
PA version 2.0.9
PAW & PAX version 88
i have attached the tm1 Logs Architect screenshot.

Suggestions/Answers you seek
Please advise on how can we see the Instance in the Tm1 Architect.

Regards
Prabhjot Singh

Re: IBM Instance is not showing in tm1 Architect

Posted: Wed Jul 17, 2024 12:02 pm
by Steve Rowe
Hi,
Please make sure you post in the correct forum.

So
1. PAW and Pax are irrelevant to Architect, so no need to think about them.
2. In the admin host setting for Architect you need the IP address or the FQDN for TM1 Admin Host, this is nearly always the IP address of the machine that the TM1 DB is running on.

If you are happy that the admin host dialogue for Architect is set correctly then
1. Where you are running Architect can not see the IP address of the Admin host (firewalls and ports etc).
2. less likely, the Admin Host is not running on the TM1 box.

Cheers,

Re: IBM Instance is not showing in tm1 Architect

Posted: Wed Jul 24, 2024 8:24 am
by moby91
PrabhjotSinghPhull wrote: Wed Jul 17, 2024 11:18 am Problem-In Tm1 Architect Instance is not visible

On the client machine running TM1 Architect, open a PowerShell terminal and check if you can connect to the TCP ports used by the TM1 Admin Server (5495, 5498, 5895, 5898) and the TM1 instance (see the values of the parameters PortNumber and HTTPPortNumber in the instance's TM1 server configuration file tm1s.cfg) using the Cmdlet
test-netconnection -computername <IP-Address or hostname> -port <TCP port>

for instance
test-netconnection -computername 192.168.1.3 -port 5898

If the response reports a
TCPTestSucceeded: False
then either nothing is listening on the named TCP portl, or something is listening on the named TCP port but the communication to named TCP port is blocked, for instance by a firewall.