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Arc "Errors"

Posted: Sun Apr 10, 2022 5:03 am
by Niko
Hi Tm1 Gurus


Recently the Arc developer tools occurs "DisplayInfo" is not a valid property of type "ibm.tm1.api.v1.Member",
the Dimenson cannot openned in Arc Enviornment.


Anyone came across this kind of problem before?





Thank You!!

Re: Arc "Errors"

Posted: Sun Apr 10, 2022 5:26 am
by Alan Kirk
Niko wrote: Sun Apr 10, 2022 5:03 am Hi Tm1 Gurus

Recently the Arc developer tools occurs "DisplayInfo" is not a valid property of type "ibm.tm1.api.v1.Member",
the Dimenson cannot openned in Arc Enviornment.

Anyone came across this kind of problem before?
Loathe though I am to refer traffic to anywhere else, you're far better off raising this with Arc support. The problem is that finding that is... a little indirect.

If you go to the "About" icon (the one that looks like an (i) in the top right) there is a link to the Arc home page. If you then look under the "Learn" menu on that page ("Learn" for support??? Why???) there is a Support item. Then you get to the Github page and...

Oh stuff it, just go to this link.

If you raise this as an issue you will need to supply a LOT more details than you have above. Any new tickets will give you the option of adding a "Bug" template which will give you an outline of the information that you need to supply.

Re: Arc "Errors"

Posted: Tue Apr 12, 2022 11:51 am
by ByronB
Thanks Alan,

Hi Niko,

As Alan said, please raise an issue on the Cubewise Arc support portal: https://support.cubewise.com/code/arc/-/issues. This is the best place to go if you have a question or an issue with Arc.

Cheers,

Vincent