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Unable to access Instance within Server after restart

Posted: Sun Jun 20, 2021 11:52 pm
by sk1080in
I access TM1 through User ID and Password. After restarting the service by logging on the server, I am able to access the Instance from client machine with same ID and password, however unable to access the instance within server. I am using the same ID and password at both places. Do you know why would this happen and how to resolve this ?

Re: Unable to access Instance within Server after restart

Posted: Mon Jun 21, 2021 12:36 am
by Alan Kirk
sk1080in wrote: Sun Jun 20, 2021 11:52 pm I access TM1 through User ID and Password. After restarting the service by logging on the server, I am able to access the Instance from client machine with same ID and password, however unable to access the instance within server. I am using the same ID and password at both places. Do you know why would this happen and how to resolve this ?
Which client? Perspectives? PAfE?

Also life would be a tad easier if you update your profile to show which specific version you're on.

If it's Perspectives, the first place I'd be looking is in the Options to see what the admin host is in each case.

Re: Unable to access Instance within Server after restart

Posted: Mon Jun 21, 2021 12:38 am
by sk1080in
Thank you Alan, I will update now....Issue stands resolved...Was accidently using wrong admin host...

Re: Unable to access Instance within Server after restart

Posted: Mon Jun 21, 2021 1:58 am
by Alan Kirk
sk1080in wrote: Mon Jun 21, 2021 12:38 am Thank you Alan, I will update now....Issue stands resolved...Was accidently using wrong admin host...
Yes, it's one that can bite you all too easily. I'm glad it's resolved.