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Cube missing after server restart

Posted: Fri Apr 30, 2021 11:11 am
by Arb1486
Hi Team,

I had to restart my server to update dimensional changes. After server restart i am unable to see an existing cube.
I can view the .cub file in data folder but cube doesn't appear, however i can view the cube name in cubes dimension.
Could you please suggest what might have gone wrong.

Re: Cube missing after server restart

Posted: Fri Apr 30, 2021 11:22 am
by tomok
Arb1486 wrote: Fri Apr 30, 2021 11:11 am Hi Team,

I had to restart my server to update dimensional changes. After server restart i am unable to see an existing cube.
I can view the .cub file in data folder but cube doesn't appear, however i can view the cube name in cubes dimension.
Could you please suggest what might have gone wrong.
There could be any number of reasons but the one with the highest likelihood is you accidently deleted one of the dimensions while the server was down (or maybe moved the .dim file to another folder). If this is the case the cube load will fail silently and just not come up. The other reason could be a corrupt .cub file or corrupt .dim file(s). Have you checked the tm1server.log file for clues?

Re: Cube missing after server restart

Posted: Fri Apr 30, 2021 12:39 pm
by Arb1486
Thanks for the quick reply Tom!

While deleting obsolete objects, we have accidentally deleted a dimension which has caused the issue.