PA 2.0.7 - Accessing TM1 Web outside localhost

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svar229
Posts: 5
Joined: Mon Mar 16, 2020 4:10 pm
OLAP Product: TM1/ Planning Analytics
Version: 10.2.2/ PA2.07
Excel Version: 2016

PA 2.0.7 - Accessing TM1 Web outside localhost

Post by svar229 »

Hello there.

We complete the installation of the Planning Analytics Local, 2.0.7. However, we can't access the TM1 web from outside the localhost. (http://servername:9510/tm1web/) The link works fine on the server where the install is. But when trying to access from a different machine, we receive the message "This page isn't working", servername didn't send any data. We are using the WebSphere Liberty that came with the install. Is there any other configuration needed to access TM1 Web outside the localhost?

Any feedback would be appreciated.
tomok
MVP
Posts: 2836
Joined: Tue Feb 16, 2010 2:39 pm
OLAP Product: TM1, Palo
Version: Beginning of time thru 10.2
Excel Version: 2003-2007-2010-2013
Location: Atlanta, GA
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Re: PA 2.0.7 - Accessing TM1 Web outside localhost

Post by tomok »

Have you checked your firewall settings?
Tom O'Kelley - Manager Finance Systems
American Tower
http://www.onlinecourtreservations.com/
svar229
Posts: 5
Joined: Mon Mar 16, 2020 4:10 pm
OLAP Product: TM1/ Planning Analytics
Version: 10.2.2/ PA2.07
Excel Version: 2016

Re: PA 2.0.7 - Accessing TM1 Web outside localhost

Post by svar229 »

Yes, firewalls are disable.
svar229
Posts: 5
Joined: Mon Mar 16, 2020 4:10 pm
OLAP Product: TM1/ Planning Analytics
Version: 10.2.2/ PA2.07
Excel Version: 2016

Re: PA 2.0.7 - Accessing TM1 Web outside localhost

Post by svar229 »

Thank you!

The issue was the VPN. The VPN configuration was blocking the connection to the server.
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