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PAW is unable to access TM1 databases

Posted: Tue May 28, 2019 6:01 pm
by AskAndAnswer
Hello,
Here is an issue. I created a new PAW server to replace an old one. The configuration is the same, and it accesses the same TM1 admin and web server. However, all databases that I still see on old server are not available on the new one. I can successfully login and create a new book, but then the database list is empty, and I don't get any errors.
All your ideas are greatly appreciated.

Re: PAW is unable to access TM1 databases

Posted: Tue May 28, 2019 6:03 pm
by dr.nybble
Look in the 'prism-platform' messages.log file to see if any errors are occurring when fetching the list of TM1 Servers from the admin host URL.

Re: PAW is unable to access TM1 databases

Posted: Tue May 28, 2019 6:14 pm
by AskAndAnswer
Where are they located on Linux server?

Re: PAW is unable to access TM1 databases

Posted: Tue May 28, 2019 6:22 pm
by AskAndAnswer
I found messages.log file on the server, the only issue I see is Java security certificate is not trusted. I guess I need to finish SSL install before I can test the server.

Re: PAW is unable to access TM1 databases

Posted: Wed May 29, 2019 12:14 pm
by dr.nybble
If you have a custom SSL certificate you will need to follow these instructions:

https://www.ibm.com/support/knowledgece ... rvers.html