Page 1 of 1

Planning Analytics (TM1 Web) CAM + SSO issue

Posted: Mon Jul 30, 2018 5:20 am
by SeanT
Good day all,

Was hoping if anyone has setup Planning Analytics in the following and encounter similar issue?

1) App-tier (PA 2.0.4 app/db + CA 11.0.8 app/content store db)
2) Web-tier (PA 2.0.3 web + CA optional gateway): Also setup IIS gateway here so that all access into TM1 will first go through the web tier and then re-routed to the app-tier (using IIS URL Rewrite) feature

What's working:
- Admin users can SSO login into CA to perform TM1 client/group administration
- All users are able to perform SSO login into TM1 from Perspectives/Architect.
- In tm1s.cfg file the following parameter is set as this value:
ClientCAMURI=http://webserver.domain.net:80/ibmcognos/bi/v1/disp


What's not working:
- when accessing URL http://webserver.domain.net:9510/tm1web am encountering this error:
The webpage cannot be found HTTP 404

URL re-direct: http://webserver.domain.net/ibmcognos/b ... domain.net


- when accessing URL http://webserver.domain.net:9510/pmpsvc, I see the CAM login screen, and upon keying in valid credentials, I can access PMPSVC without issues

- when accessing URL http://webserver.domain.net:9510/pmhub/pm/opsconsole, I see the CAM login screen, and upon keying in valid credentials, I can access ops console without issues

Question:
1) Does anyone know why I am encountering the http 404 error when accessing TM1 web above?
2) Is there a way to set SSO to work for pmpsvc and opsconsole access and also for TM1 Web?
3) If in tm1s.cfg file, I set the ClientCAMURI=http://apperver.domain.net:9300/bi/v1/disp, then it will allow me to access TM1Web (albeit it starts at CAM login screen).

Thanks in advanced for the advise.

Re: Planning Analytics (TM1 Web) CAM + SSO issue

Posted: Mon Jul 30, 2018 9:10 am
by SeanT
Hi all,

I have managed to solve this issue.

Basically I was left with just one missing step, whereby I copied the files in tm1_installation_path -> bi_interop -> webcontent and paste them into ca_installation_path -> webcontent -> bi folder.

Then modify the files:
1) pmhub.html
2) planning.html
3) bi -> tm1 -> web -> tm1web.html

To have the appropriate FQDN domain name where required in the files, and also make sure to define the correct gateway uri where needed.

Restarted the IBM Cognos TM1 service, then problem is solved.

Re: Planning Analytics (TM1 Web) CAM + SSO issue

Posted: Tue Jan 09, 2024 7:04 am
by Gollapudi
Thanks for sharing this @SeanT it helped.
SeanT wrote: Mon Jul 30, 2018 9:10 am Hi all,

I have managed to solve this issue.

Basically I was left with just one missing step, whereby I copied the files in tm1_installation_path -> bi_interop -> webcontent and paste them into ca_installation_path -> webcontent -> bi folder.

Then modify the files:
1) pmhub.html
2) planning.html
3) bi -> tm1 -> web -> tm1web.html

To have the appropriate FQDN domain name where required in the files, and also make sure to define the correct gateway uri where needed.

Restarted the IBM Cognos TM1 service, then problem is solved.