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TM1Web Error
Posted: Wed Dec 27, 2017 8:39 pm
by Jorge Rachid
Hi all,
After log in on tm1web I'm facing the following error:
The TM1Web service parameter was not specified or is not one of the configured locations
We already checked and the URL on BI server is okay.
Can anyone give another idea of what is happening and what could be checked?
Thanks a lot,
JR
Re: TM1Web Error
Posted: Wed Dec 27, 2017 10:46 pm
by macsir
check your pmhub.html and planning.html on cognos server to include all possible URLs (with or without full domain names)
Re: TM1Web Error
Posted: Thu Dec 28, 2017 11:44 am
by Jorge Rachid
hi, thanks for the reply.
we have tried that and it is not working. We don't have the file pmhub.html, we have only tm1web.html and planning.html.
could be that the problem or there is something else?
tks.
Re: TM1Web Error
Posted: Thu Dec 28, 2017 9:39 pm
by macsir
Sorry, my bad. Missed tm1web.html file. But you should have these three file to allow CAM to work properly.
Have you configured TM1WEB to work ever? If not, refer to
http://www-01.ibm.com/support/docview.w ... wg21958925
Also, while testing, you should use IE, Chrome and Firefox to do full testing. Sometimes, it is just because of the cookies/cache in the one browser, which caused the issue.
Re: TM1Web Error
Posted: Fri Dec 29, 2017 1:17 pm
by Jorge Rachid
hi, the ip number was wrong and now it is working!
very good! thanks a lot for your help.
Happy holidays.
JR
Re: TM1Web Error
Posted: Sat Dec 30, 2017 12:30 pm
by macsir
Jorge Rachid wrote: ↑Fri Dec 29, 2017 1:17 pm
hi, the ip number was wrong and now it is working!
very good! thanks a lot for your help.
Happy holidays.
JR
Glad you found it. It is very common mistake. Rather than using IP, I still recommend to use domain name in case you have IP address or host change.