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TM1 Package Connector is disabled

Posted: Mon Oct 23, 2017 2:03 pm
by tiagoblauth79
Hi, I am creating a new Windows 2012 environment with BI + TM1 10.2.2 (PreProd). All the installation is working (BI, Framework, Architect, Modeler, pmpsvc, tm1web...), but Package Connector is greyed out into Turbo Integrator. I tried all KB I found. Reviewing my checklist: IBM Package Connector is installed; Gateway and Dispatcher are configured; TM1_PACKAGE_CONNECTOR environment variable is set to the {packageinstalldir}\bin; The server was restarted; Package temp folder rights were reviewed; Tried to open Architect as Administrator.

Any ideas?

Re: TM1 Package Connector is disabled

Posted: Mon Oct 23, 2017 3:27 pm
by qml
Do you have the Package Connector installed on the machine where you are running Architect (as well as on the server)?

Re: TM1 Package Connector is disabled

Posted: Mon Oct 23, 2017 4:25 pm
by tiagoblauth79
Yes, I do. Thanks for the tip.

Re: TM1 Package Connector is disabled

Posted: Wed Oct 25, 2017 1:09 pm
by dr.nybble
Ensure you are running the 32-bit version of Architect (from the bin directory, not bin64).

Package Connector DLLs are 32-bit and cannot be loaded into a 64-bit Architect process.