Error: Cannot Connect to admin server at host and port 5498

[krithika331]

Hi ,
The TM1 installation is completed and I had started all the services ( admin, application ) . But when I open the Tm1 architect, i am getting the error as " Cannot connect to admin server at host and port 5498" . I researched for the error and try to check the SSL certifcation expiry could be issue but in my computer the SSL certificate not expired and still have the time and also I am getting another attached. I didnot get this issue previously. Can anybody tell me if I am missing anything here.

[daniel.havassy]

Have you verified your general settings for Port(s), admin host etc both on the client (tm1p.ini) and server (tm1s.cfg) side? Are they all consistent? Also, for the client, are you using it from a machine that is on a different subnet then the server? Because then you need to open the port on the firewall.
Also, I'd double check the parameters for the certificates, and verify the certificates as well.
Do you need me to elaborate on any of the above things?

[krithika331]

Thanks Daniel. Could you please explain me. I had checked the admin host for tm1s.cfg, tm1p.ini and I had updated the tm1p.ini to same admin host and I am using a standalone machine only. But still there is no improvement. When I open the Tm1 architect, I could not see any of the default applications. (E.g. Planning Sample, Go_New_Stores). I had observed the certificate expiry details in the below IBM support website. Can you guide if this is the issue and which process to be applied to update the certificates.

https://www-01.ibm.com/support/docview. ... wg21990940
http://www-01.ibm.com/support/docview.w ... wg21990588

[daniel.havassy]

From what you're saying I'm gathering you're not sure if the update to the SSL certs have has been applied, or you are not sure how to actually do it?
Anyways, first of all, are you getting any error messages? If so, it would be good to see them.
Secondly, if you have an SSL expiry issue, then in Architect you should not see any nodes visible whatsoever. If you want to do a quick sanity check, just switch to the 2048 bit certificates for the sample servers (like Planning Sample). It's pretty easy since Fix Pack 4 (or 5? - not sure). Check this page to see how. http://www-01.ibm.com/support/docview.w ... wg21697266