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TM1 Admin server fails to start

Posted: Thu Jan 26, 2017 8:18 am
by toton1181
Hi,

Our TM1 Admin Server logs show that the Admin Server has failed to start.

Here are some other messages from the log:

8020 DEBUG 2017-01-25 11:53:31,307 TM1.Server.Network net_Listen TCP bind failed with error: 10048
8020 DEBUG 2017-01-25 11:53:31,307 TM1.Server.Network Failed to bind on IPv4 socket
8020 ERROR 2017-01-25 11:53:31,307 TM1.TM1AdmSvr Failed to listen for HTTP connections, continue...
6544 DEBUG 2017-01-25 11:53:31,319 TM1.Server.Network getaddrinfo() failed to get IPv4 Address

We have TM1 10.2.2. SSL certificates were applied in November successfully.

In task manager, it shows that one or more threads of the admin server is waiting to complete network I/O.

Re: TM1 Admin server fails to start

Posted: Thu Jan 26, 2017 12:59 pm
by jim wood
Has something been installed that could have taken the same ports that the admin server uses?

Re: TM1 Admin server fails to start

Posted: Thu Jan 26, 2017 1:44 pm
by dr.nybble
Run a Command prompt as administrator and use:

netstat -nab

See what process is listening on ports used by the TM1 Admin Server: 5495/5498 5895/5898

Also check Task Manager to make sure a rogue TM1 Admin Server is not running.