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Perspectives performance for international users
Posted: Fri Oct 28, 2016 8:07 pm
by grvbahal
Hi,
Our international users (outside of local company network) experience very bad performance when they access Perspectives. Currently, we ask them to use remote desktop to access the tool but going forward they do not want to do that since it's not a very seamless experience. Has anyone experienced that as well? What are some ways to fix this? I thought of TM1 web but that is not an option since they like to be in Excel. Maybe CAFE?
Thanks for the help.
Re: Perspectives performance for international users
Posted: Fri Oct 28, 2016 8:47 pm
by Alan Kirk
grvbahal wrote:
Our international users (outside of local company network) experience very bad performance when they access Perspectives. Currently, we ask them to use remote desktop to access the tool but going forward they do not want to do that since it's not a very seamless experience. Has anyone experienced that as well? What are some ways to fix this? I thought of TM1 web but that is not an option since they like to be in Excel. Maybe CAFE?
The fact that the classic Perspectives / Client add-in has cr@p performance over a wide area network has been known since the days when cubes were carved out of rock and we used pterodactyls to carry packets between the server and client. (Which Perspectives may still do on a WAN.)
CAFE uses the new API and has vastly better performance
but it lacks all of the functionality of Perspectives (so far).
A common solution has been to use Citrix to host a session of Excel with the add-in. It's not completely seamless either (you have to log on to Citrix) but once the Excel session is open it looks and acts like a local Excel session.
Re: Perspectives performance for international users
Posted: Sat Oct 29, 2016 4:52 pm
by stephen waters
Alan Kirk wrote: The fact that the classic Perspectives / Client add-in has cr@p performance over a wide area network has been known since the days when cubes were carved out of rock and we used pterodactyls to carry packets between the server and client.
Alan,
Can I just remind users of older versions that the pterodactyl SSL (Solid Silicon Lump) certificates are due to expire 65 million BCE.
We are waiting for the new lumps to be issued by support "imminently"
Re: Perspectives performance for international users
Posted: Sun Oct 30, 2016 7:00 pm
by dsproffitt
stephen waters wrote:We are waiting for the new lumps to be issued by support "imminently"
They have been out for a while now.
http://ibm.biz/TM1SSLCertificate