TM1 Forum

Our client has upgraded their Microsoft Excel to 2015 on their server causing Perspectives to stop working. My understanding is that Excel must first be installed then Perspectives.

So my question in how can I uninstall ONLY Perspectives so that I can install Perspectives again? I have only come across the method that will uninstall all TM1 components: https://www.ibm.com/support/knowledgece ... TM1_N60111

Also tried going through the Control Panel to uninstall programs, but do not see Perspectives on its own.

TM1 V 10.2.2 Fix Pack 5
Windows 2008R2

Thanks!

If memory serves, if you ran the full install package you can simply modify your install.

Hi Jim,

I appreciate the response. I understand that I can install Perspectives on its own, but shouldn't I remove it first before installing it again?

Currently Perspectives is installed on the server but is popping can error when I open saying "Cannot use object linking and embedding".


Thanks

wheeler6 wrote: I appreciate the response. I understand that I can install Perspectives on its own, but shouldn't I remove it first before installing it again?

Currently Perspectives is installed on the server but is popping can error when I open saying "Cannot use object linking and embedding".

I think you've misunderstood Jim's point.

Have you tried running the installer again? If so, have you seen an option to uninstall or modify (which includes removing components of) the installation? (I'm aware that the client installer changed somewhere in version 10 (I don't have it to hand at the moment) but if that's there, it's the easiest way to do it.