Issues with FP 6 and Client app access

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Jefflinde
Posts: 12
Joined: Wed May 25, 2016 2:28 pm
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2013

Issues with FP 6 and Client app access

Post by Jefflinde »

Hello, i apologize in advance as I am super new to TM1. My company has an on-prem solution running 10.2.2 FP3 and I upgraded the Dev server to FP6. Everything went great and I can access our model from the server and via the web based applications. The client side applications like Architect and Perspectives are where I am having issues. Is there a client side update that accompanies FP6 or is there something else that i am missing. I read through the release information and didn't see anything about a client upgrade but I could have easily missed something.

thank you in advance for your help.

Cheers

Jeff
jwilkins
Posts: 18
Joined: Wed Sep 30, 2015 12:40 pm
OLAP Product: TM1
Version: 9.5.2+
Excel Version: 2007

Re: Issues with FP 6 and Client app access

Post by jwilkins »

FP 6 switched to using TLS 1.2 for communication and rejects all pre TLS 1.2 communication. You need to either update the clients to FP 6 as well, or enable pre-TLS 1.2 support. To support old clients set the parameter SupportPreTLSv12Clients to T in your tm1s.cfg file.

Here's the relevant documentation: http://www-01.ibm.com/support/docview.w ... wg27048181
Emily Wilkins - Software Engineer
Motio, Inc.
Jefflinde
Posts: 12
Joined: Wed May 25, 2016 2:28 pm
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2013

Re: Issues with FP 6 and Client app access

Post by Jefflinde »

Thank you so much for the response.
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