Performance Modeler - Unable to logon to pmpsvc

[mukeshrajdass]

Hi fellow TM1 humans..

For some reason Performance Modeler is "playing hide and seek" with me in the DEV server but fine in the PROD and TEST server. My client is using Cognos Express 10.2.1.1. with all the modules being properly licensed.

See attached JPG which showing login problem AND missing Performance Modeler Icon in Cognos Planner.

I've checked or done the following :-
- Checked line by line in the Cognos Configuration between the servers & TM1.CFG (no issues)
- Checked pmpsvc_config.xml & fpmsvc_config.xml in \pmpsvc\WEB-INF\configuration to ensure proper server name vs localhost or IP address
- Ensured that admin user in TM1 Explorer CXMD Security has ADMIN and DATAADMIN in TM1 Security Group (for Installation)
- Installed, Uninstalled and Reinstalled PerformanceModeler64.msi via CommandPrompt (run as administrator)
- Ensured admin username has more than sufficient connection in TM1 Explorer CXMD Security Group - 100 in this case (should be 2 with Performance Modeler)
- Checked the CAM URI is the proper full servername & port in TM1.CFG rather than "short" servername, localhost etc

- LAST RESORT ....wipe and reinstall Cognos Express (Not too keen..Takes to long to install)

Googled it...many ideas from IBM site and TM1 Forum...nothing has worked.

Any fantastic ideas ??? short of me doing a belly-dance....

Mukesh Raj

[mukeshrajdass]

I've figured out the cause of the problem....

Changes to tm1s.cfg >>>>

#ServerCAMURI = http://aaa.bbb.ccc.org.co.nz:19300/p2pd ... t/dispatch
replaced with :-
ServerCAMURI = http://aaa:19300/p2pd/servlet/dispatch

#ClientCAMURI = http://aaa.bbb.ccc.co.nz:19300/p2pd/servlet/dispatch
replaced with :-
ClientCAMURI = http://aaa:19300/p2pd/servlet/dispatch