TM1 Forum

We just upgraded from TM1 9.0SP3 to 9.1.4 (9.1SP4). All 9.0SP3 clients and 9.1.4 clients can connect to the new server. However we are having problem with TM1 Web. Digging further into the tm1web log, we found that it seems to be a SSL error communicating with the Admin SSL.

Both the TM1 admin server, TM1 server and TM1 Web is running on the same box in a 64bit platform.

In the Web Config, we tried to comment out the following lines hoping that it will disable the SSL mode as there is no intention to use SSL due to backward compatibility requirements. We have even blank out the value but still it seems like TM1 Web still attempt to use SSL with Admin server.

<!-- AdminSvrSSLCertID: Admin Server SSL Certificate ID -->
<add key="AdminSvrSSLCertID" value="tm1adminserver" />

Is there anyway we can disable the SSL mode for TM1 Web under 9.1.4?

You can only disable SSL between the client (in this case TM1 Web) and the TM1 server. You can't disable SSL between the client and the Admin server. Since you're updating from an Applix "product" to a Cognos one, have you tried reimporting SSL certificates? What are the error messages you see in the logs?

Matt

For interest of other. We managed to find out the cause. For some reason the root ca certificates get imported partially. The revocation list didn't get imported hence the problem.