TM1 Forum

Hi all,

I'm not sure if this has happened to any of you in the past but this is the first time I encounter this type of issue . The Cognos Express (10.2) server is not working properly anymore, it suddenly stoped.
If I check services for IBM Cognos in windows services, they are all active and running. But when I try to open Cognos Express ManagerI get a replay 'Waiting for server response' after a while I get the message: "Unable to connect to a server. Either the server is down at this moment or you are experiencing network problems. Please try later".
-Architect and Xcelerator client also don't work. The applications don't even open.
I have restarted all services and even the entire box with no luck.

Please any help will be really appreciated.

I got similar issues to this after I had installed an express fix pack for 10.2. In the end I had to reinstall and install the fix pack before doing anything else. That fixed the issue,

Jim.

Hi Jim,

Thank you for your reply. We ended up doing that and like you said that fixed it!

Rgs