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Cognos Express 10.2.1 Client Installation Problem

Posted: Fri Dec 12, 2014 3:16 am
by tony.wijaya
Hi All,

We are using Cognos Express 10.2.1 and want to perform Xcelerator (perspective) client installation.

As we know, there are two methods to intall the Cognos Express Xcelerator client for user:
1. Copy the installer from installation folder (C:\Program Files\IBM\Cognos Express\ClientInstallers\IBM_CX_XceleratorClient) using cxinst_xcel_cl_HTcxhost_PTcxport_E.exe file. But user need to key in the host name and port number.
2. Download the installer from http://<servername>:19300/cognos_express/manager/welcome.html and perform installation

The problem is both of methods require the installer to download another base installer from the server. If i look at the temporary folder, i can see the installer is trying to download silent installer with 900MB+ size. So it is very annoying because users need to wait for 3-4 hours just to install the Xcelerator client.
unnamedT9MMK0LO.png
unnamedT9MMK0LO.png (92.37 KiB) Viewed 5677 times
Silent Installer inside temporary folder under C:\Users\User\AppData\Local\Temp\cog@xx
A.png
A.png (61.15 KiB) Viewed 5677 times
Inside silent installer folder
B.png
B.png (7.22 KiB) Viewed 5677 times
Does everyone experience the same thing? Is there any workaround to do offline or standalone installation?
That does not make any sense that user needs to wait for 3-4 hours (depend on network connection) only to install the Xcelerator client.

Re: Cognos Express 10.2.1 Client Installation Problem

Posted: Wed Mar 04, 2015 12:43 am
by tomago
I too need a silent install option
any updates on this anybody

Re: Cognos Express 10.2.1 Client Installation Problem

Posted: Mon Jul 27, 2015 9:44 am
by homebunny
I'm searching for the same thing, have you find a solution?

Re: Cognos Express 10.2.1 Client Installation Problem

Posted: Mon Jul 27, 2015 9:49 am
by declanr
Just take the whole bin folder from a PC where the client has been installed (note that OS's must be the same etc.)