TM1 Forum

Hello,

I have a tm1 server connected as a windows service, it shut downs via a net stop on a scheduled task with no issue, yesterday the service didnt close correctly appearing as "Stopping" on the windows server console and with the full memory loaded in RAM.

every time the server is shutdown the tm1 server logs that it deactivates the chores, and a message called "Admin server poller thread" follows, after this message it destroys objects and then the tm1 server log finally shows the message that tm1 was shutdown.

This admin server poller message didnt appear yesterday and the last chore deactivated message was the last reported on the tm1 server log, leaving the the service on the "stopping status"

Do someone may know what could happenned. Whats the meaning of the word "poller" under this context, even better whats the meaning on that line?

Thanks,

Admin server poller thread is a thread that periodically connects to the Admin server to confirm the server's availability. This is unlikely to have had anything to do with your case. Your server was probably busy doing something else - running a process, running a user query, saving data or simply hanging. Since it was not able to terminate that thread, you never saw the message about the poller thread. It will be hard to say exactly what happened without some TM1top logs or some debug switched on.