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TM1 Admin Server Stopped
Posted: Fri Feb 28, 2014 2:38 am
by wilsonmax
The TM1 Server has established for a few months & No config change has been done currently.
But, in yesterday morning & this morning, TM1 Admin Server Stopped for no apparent reason.
May I know the reason of it & what is the solution?
Thanks in advance.
Details:
TM1 10.1.0
Excel 2010
Reference:
http://www.tm1forum.com/viewtopic.php?f=3&t=4267
Re: TM1 Admin Server Stopped
Posted: Fri Feb 28, 2014 4:26 am
by Christopher Kernahan
Do you have any errors messages, log file outputs, or further information of any kind? That would be helpful.
You might start with checking the application error messages in Event Viewer when you try and start the Admin Server.
Re: TM1 Admin Server Stopped
Posted: Fri Feb 28, 2014 8:38 am
by rmackenzie
You could check that the account under which the admin service is running is not experiencing problems with its password expiring or being changed. The Windows Application event log might provide a hint as to the problem - have you checked that? It should be your first point of enquiry.
Re: TM1 Admin Server Stopped
Posted: Fri Feb 28, 2014 1:03 pm
by wilsonmax
Thank you both.
I've checked the Windows Event Viewer and found that:
-Warning: Resource Exhaustion Diagnosis Events
-Error: The IBM Cognos TM1 Admin Server x64 service terminated unexpectedly. It has done this 1 time(s).
However, as I know, at that time, no scheduled job (including TM1 TI/Windows Services) has executed & the RAM utilization is within a stable range.
It sounds strange~
