Unable to submit in TM1 contributor

[ram123]

Hi All,

I am facing a strange issue in TM1 Contributor.
After taking owenrship of a node and clicking on 'Submit' , nothing happens.
I want the node to get locked but it doesn't
it still shows reserved.

Suggestions plz

[spiderwallet]

Sounds like a browser or user issue (I assume you're pressing submit from inside contributor and not at the workflow screen?).

Cheers,
SW

[ram123]

tried both...
it doesn't allow me to do any !!

[TrevorGoss]

I am facing a strange issue in TM1 Contributor.
After taking ownership of a node and clicking on 'Submit' , nothing happens.
I want the node to get locked but it doesn't
it still shows reserved.

Try producing the error once more and then checking the log file for an error log, it will tell you more information, it will most likely be a }tp process that is failing.

If no error is occurring then try using other browsers.

Trevor.

[roy2087]

Hi Ram ,

Can you just try this out:-

1. Go to Data Directory

2. Go to the User ID with which you are trying to submit the data.
You will see a Folder with the specified user id.

3. Go to }Sandbox Folder within the User-ID Folder.

4. Delete all the CUB_DELTA Files.

Check this. This might work.

Regards,
Roy.

[ram123]

@Trevor.
Checked the log files then itself... Did not find any exceptions.. All the }tp related processes ran successfully

@Roy.
This happens to all the users including me (having Admin rights).
There are around 8 different TM1 applications deployed in the contributor, but only one of them gives this issue. I hv checked all the config parameters and everything related.. but all look good !! Not sure what is missing

[TrevorGoss]

Have you tried resetting or redeploying the Application Web model?

Try resetting it by selecting the model in Application Web and clicking on the Reset Button

Try redeploying it by going into PerformanceModeler and clicking on the Deploy button

Thanks.

Trevor.