TM1 App Web 10.2.2: error creating application

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Elessar
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TM1 App Web 10.2.2: error creating application

Post by Elessar »

Hello all,

I have an issue creating a new application: the administration button becomes inactive and the application is not visible:

1. When there is not any application in TM1 App Web, the admin button is active:
1.png
1.png (14.88 KiB) Viewed 4227 times
2. If I create an application (central in this case), the admin button becomes inactive and the application is not visible:
2.png
2.png (13.93 KiB) Viewed 4227 times
3. I can manually enter the admin site: http://localhost:9510/pmpsvc/sysadmin.jsp
It says that the application is created and inactive.
3.png
3.png (13.7 KiB) Viewed 4227 times
The user is admin on both servers. The password is empty on both servers.
Best regards, Alexander Dvoynev

TM1 and Data Science blog: 10th article - AI has failed TM1 Quiz.
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Elessar
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Posts: 413
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OLAP Product: PA 2
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Excel Version: 2016
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Re: TM1 App Web 10.2.2: error creating application

Post by Elessar »

UPD: The only issue is that the application is not visible in TM1 App Web.
The application itself works well: I can activate it using "app_maintenance.bat -serviceurl localhost:9510/pmpsvc -username admin -op activate -app {6eceef4f-066f-4955-982e-20b06dbed177}" and I can enter it using the URL "http://localhost:9510/pmpsvc/pmpjs/work ... b06dbed177}"
Best regards, Alexander Dvoynev

TM1 and Data Science blog: 10th article - AI has failed TM1 Quiz.
TrevorGoss
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Re: TM1 App Web 10.2.2: error creating application

Post by TrevorGoss »

Hello,

in your command...
app_maintenance.bat -serviceurl localhost:9510/pmpsvc -username admin -op activate -app {6eceef4f-066f-4955-982e-20b06dbed177}"
I noticed no namespace....

Are your TM1 servers which contain the cubes for the Applications running in one state 1? That may be an issue if it is.
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Elessar
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Re: TM1 App Web 10.2.2: error creating application

Post by Elessar »

Yes, the ISM = 1 on all servers

P.S. the issue seems to be solve deleting everything in folders:
C:\Program Files\ibm\cognos\tm1_64\tomcat\work\Catalina\localhost\tm1web
C:\Program Files\ibm\cognos\tm1_64\tomcat\work\Catalina\localhost\pmhub
C:\Program Files\ibm\cognos\tm1_64\tomcat\work\Catalina\localhost\pmpsvc

Thanks everybody :)
Best regards, Alexander Dvoynev

TM1 and Data Science blog: 10th article - AI has failed TM1 Quiz.
TrevorGoss
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Posts: 217
Joined: Thu Aug 15, 2013 9:05 am
OLAP Product: TM1
Version: 10.2.1.1
Excel Version: 14.0.6129.5000

Re: TM1 App Web 10.2.2: error creating application

Post by TrevorGoss »

P.S. the issue seems to be solve deleting everything in folders:
Ah yes, some old files relating to App Web may hang around when the actual models have been deleted.

Best to delete them.
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