TM1 Account Lock in SAP

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kkmk
Posts: 73
Joined: Wed Jan 25, 2012 9:08 am
OLAP Product: IBM Cognos TM1
Version: 10.2
Excel Version: 2013

TM1 Account Lock in SAP

Post by kkmk »

Hi,

We are using a service account for TM1 process and chores to run. Recently one of our business users reported the chores that configured to extract BW data into TM1 was not executed and it was due to TM1 service account lock.

Please find attached the log details from SAP and it says only Incorrect Logon Lock. I google it for this error and got some idea. But still I need your help to understand this error clearly.

Thanks
KKMK
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lotsaram
MVP
Posts: 3702
Joined: Fri Mar 13, 2009 11:14 am
OLAP Product: TableManager1
Version: PA 2.0.x
Excel Version: Office 365
Location: Switzerland

Re: TM1 Account Lock in SAP

Post by lotsaram »

This is a SAP error. The best place to find an answer would be SAP knowledge base or SAP message board. I assume you've tried one of those?
Please place all requests for help in a public thread. I will not answer PMs requesting assistance.
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