Xcelerator Client VBA issues

[tomago]

We are using Cognos Express 10.1

Xcelerator client working fine

new SOE has been built and now when installing and opening xcelerator client for first time the following errors appear



License information for this component not found. You do not have an appropriate license to use this functionality in the design environment.

ActiveX component can't create object

[EvgenyT]

Sounds like a certificate issues to me...
Can you please check tm1p.ini to see where AdminSvrSSLCertAuthority pointing to?

Just a thought

Thanks

ET

[tomago]

this is the contents of tm1p.ini

[TM1]
DataBaseDirectory = ..\samples\tm1\PData
AdminHost =
ConnectLocalAtStartup = F
LocalServerNetworkProtocol = tcp
IntegratedLogin = F
AdvancedRulesEditor = F
#AllowImportCAMClients = F
#CognosGatewayURI = http:/LocalHost/cognos10/cgi-bin/cognos.cgi

[tomago]

reinstalled again and the following is now the ini file
[TM1]

UseHttpConnector=
HttpProxyServerPort=
IntegratedLogin=F
UseHttpProxyServer=
AdvancedRulesEditor=F
HttpConnectorUrl=http://youraddress.com/tm1HttpProxy
HttpProxyServerHost=

Language=ENG
UseExcelCubeViewer=F
InProcessLocalServer=T
ConnectLocalAtStartup=F
LocalServerNetworkProtocol=tcp

AdminHost=TACBUD01.site.tomago.com.au
AllowImportCAMClients=T
CognosGatewayURI=http://TACBUD01.site.tomago.com.au:1930 ... t/dispatch
DataBaseDirectory=

[EvgenyT]

Sorry mate I misread your post. Its not TM1 but VB related issue

See link below:

http://support.microsoft.com/kb/177799

Thanks

[tomago]

actually not to do with that either
I have manged to resolve the problem
KB2597126 - Excel 2010 update caused the problem
I uninstalled the patch and Xcelerator client is working correctly again

[EvgenyT]

Cool. Thanks for posting the solution

[VanBrink]

I am currently experiencing the same issue with TM1 10.1.

How would I uninstall the patch?

[Alan Kirk]

I am currently experiencing the same issue with TM1 10.1.

How would I uninstall the patch?

Depends on which O/S you're using but it should be broadly similar.

First, go to the Control Panel and open the Uninstall A Program dialog. Take a look up near the top left (highlighted):

InstallStandard.jpg (255.29 KiB) Viewed 5977 times

There's a frequently overlooked link which will toggle you to View Installed Updates, which, when you click on it, looks something like this:

InstallUpdates.jpg (328.8 KiB) Viewed 5977 times

Then it's just a case of finding the update (there's a search box at the top right to help you find it), right click on it and select Uninstall as shown above. Just be aware that this search feature is only marginally useful; in Win 7 Ultimate it will only find the patch number if it has the "KB" prefix in front of it, not if you just type the number. It seems to search full words only, and wildcard characters don't help.