Hi,
i have problem with Cognos Express. I can't log on into Architect (the application doesn't even start), login into Web applications, or opening Cognos Express Manager.
When i'm trying to open C. Express manager, i get prompt: Waiting for server response, after 1 or 2 minute i get message:
Unable to connect to the server. Either the server is down at this moment or you are experiencing network problems. Please try again later.
For now i check:
All services (for cognos express, tm1 server, excelator,advisor etc ) are ON.
I restarded all services and server but no luck.
Please help.
Thank you.
Problem with Cognos Express 10.1
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EvgenyT
- Community Contributor
- Posts: 324
- Joined: Mon Jul 02, 2012 9:39 pm
- OLAP Product: TM1
- Version: PAL 2.0.8
- Excel Version: 2016
- Location: Sydney, Australia
Re: Problem with Cognos Express 10.1
Hi there,
1. Licensing: do you have 30 days license? If so, maybe expired?
2. Security: What security has been set up? can you go to configuration manager and test if you can connect successfully?
Thank you
ET
1. Licensing: do you have 30 days license? If so, maybe expired?
2. Security: What security has been set up? can you go to configuration manager and test if you can connect successfully?
Thank you
ET
-
sun
- Posts: 51
- Joined: Thu Feb 02, 2012 8:21 pm
- OLAP Product: TM1 Cognos
- Version: 9.5
- Excel Version: 2003
Re: Problem with Cognos Express 10.1
Hi,
i think license isn't problem, the product is in use for months..
The security is via custemers AD, but i can't even log in to Cognos Express Manager to check if connection is ok.
thank you
Regards
i think license isn't problem, the product is in use for months..
The security is via custemers AD, but i can't even log in to Cognos Express Manager to check if connection is ok.
thank you
Regards