Loading TM1 Error

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nmiller
Posts: 18
Joined: Tue Jul 02, 2013 1:32 pm
OLAP Product: TM1
Version: 9.4
Excel Version: 2010

Loading TM1 Error

Post by nmiller »

I am helping a user load TM1 on Windows 7 and have been successful in 5 other previous installs. However i am running into an issue with one user and the error message is attached. Any help would be much appreciated!
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TM1 Install Error.jpg
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jim wood
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OLAP Product: TM1
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Re: Loading TM1 Error

Post by jim wood »

Are you running the install as an administrator?
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nmiller
Posts: 18
Joined: Tue Jul 02, 2013 1:32 pm
OLAP Product: TM1
Version: 9.4
Excel Version: 2010

Re: Loading TM1 Error

Post by nmiller »

Found out the solution was to delete any instance of Cognos on the local machine's registry. Once we did this, we reran and it worked perfectly!
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