Content store installation error

[sun]

Hi i am trying to install Cognos Express 10.1 on Windows server 2012...

I have no problem until the end, whe cognos try to instal content store.

I'm getting error:
Content store installatin error.

I have no antivirus installed, no firewall.
Any idea?

[declanr]

Have you checked the express installation logfile?

[tomok]

Could it possibly be because Windows Server 2012 is not a supported environment?

[sun]

Hi all thank you for replay.

Where can i find this log file?

Yes i can see that is not supported but until this error installation was ok...

[declanr]

Hi all thank you for replay.

Where can i find this log file?

Yes i can see that is not supported but until this error installation was ok...

I don't have access to CX at the moment but from memory I think its in a folder along the lines of:

Program Files\IBM\CognosExpress\Logs\


I wouldn't recommend installing it on Server 2012 for the simple fact that if you do have any issues and need help from IBM, they will be under no obligation to help you and just state you are working in an unsupported environment. That being said... I expect it will work ok for the most part.

[sun]

Thank you for your help... here is when error start it up:

Status: FATAL ERROR
Additional Notes: ERROR - An error occurred while disabling the directory listing option in web-xml file: C:\Program Files (x86)\IBM\Cognos Express\tomcat\conf\web.xmlTo make your application more secure, please try to set the 'listings' attribute to false manually and restart the service.
FATAL ERROR - An error occured during the installation of content store

any idea?
many thanks

[declanr]

Thank you for your help... here is when error start it up:

Status: FATAL ERROR
Additional Notes: ERROR - An error occurred while disabling the directory listing option in web-xml file: C:\Program Files (x86)\IBM\Cognos Express\tomcat\conf\web.xmlTo make your application more secure, please try to set the 'listings' attribute to false manually and restart the service.
FATAL ERROR - An error occured during the installation of content store

any idea?
many thanks

I'm going to state the obvious here but did you:

try to set the 'listings' attribute to false manually and restart the service

?

[stephen waters]

I wouldn't recommend installing it on Server 2012 for the simple fact that if you do have any issues and need help from IBM, they will be under no obligation to help you and just state you are working in an unsupported environment. That being said... I expect it will work ok for the most part.

Sun,
CX is a complex environment (compared to vanilla TM1) and as Declanr points out you are unlikely to get help from IBM and even this the forum if you get come across further issues.

Why are you trying to install it in an unsupported environment?
- If it is for testing then why not wait for the supported version to come out ( hopefully not too soon)
- If it is a live system then are your users aware it will not be supported?