Downloading Fix packs

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sun
Posts: 51
Joined: Thu Feb 02, 2012 8:21 pm
OLAP Product: TM1 Cognos
Version: 9.5
Excel Version: 2003

Downloading Fix packs

Post by sun »

Hi,
i have problem to download any fix pack...
for example, i am trying to download fix pack for cognos express 10.1 and i get several days this error:

Gen.OperationFailed
[string: null]
Complete the above step.
If the error occurs again, use the Feedback link to open a Feedback form.
Include the following information on the form.
The URL for this page
The date and time when you received the error
The error message

any idea?
tnx
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Steve Vincent
Site Admin
Posts: 1054
Joined: Mon May 12, 2008 8:33 am
OLAP Product: TM1
Version: 10.2.2 FP1
Excel Version: 2010
Location: UK

Re: Downloading Fix packs

Post by Steve Vincent »

You ahve answered your own question;
If the error occurs again, use the Feedback link to open a Feedback form.
Include the following information on the form.
The URL for this page
The date and time when you received the error
The error message
It's an IBM site, there is nothing any of us can do as we have nothing to do with IBM.
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sun
Posts: 51
Joined: Thu Feb 02, 2012 8:21 pm
OLAP Product: TM1 Cognos
Version: 9.5
Excel Version: 2003

Re: Downloading Fix packs

Post by sun »

Yes i know that :) i was wondering if anybody have any aditional information about this issue.
Regards
marco
Posts: 23
Joined: Mon May 31, 2010 7:32 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2010
Location: Netherlands

Re: Downloading Fix packs

Post by marco »

Hi,

The Fix Central site is now working for me. This morning I received the same error message. Maybe you have to sign in with your IBM ID first.
sun
Posts: 51
Joined: Thu Feb 02, 2012 8:21 pm
OLAP Product: TM1 Cognos
Version: 9.5
Excel Version: 2003

Re: Downloading Fix packs

Post by sun »

thank you
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