Hi,
i have problem to download any fix pack...
for example, i am trying to download fix pack for cognos express 10.1 and i get several days this error:
Gen.OperationFailed
[string: null]
Complete the above step.
If the error occurs again, use the Feedback link to open a Feedback form.
Include the following information on the form.
The URL for this page
The date and time when you received the error
The error message
any idea?
tnx
Downloading Fix packs
- Steve Vincent
- Site Admin
- Posts: 1054
- Joined: Mon May 12, 2008 8:33 am
- OLAP Product: TM1
- Version: 10.2.2 FP1
- Excel Version: 2010
- Location: UK
Re: Downloading Fix packs
You ahve answered your own question;
It's an IBM site, there is nothing any of us can do as we have nothing to do with IBM.If the error occurs again, use the Feedback link to open a Feedback form.
Include the following information on the form.
The URL for this page
The date and time when you received the error
The error message
If this were a dictatorship, it would be a heck of a lot easier, just so long as I'm the dictator.
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Production: Planning Analytics 64 bit 2.0.5, Windows 2016 Server. Excel 2016, IE11 for t'internet
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- Posts: 51
- Joined: Thu Feb 02, 2012 8:21 pm
- OLAP Product: TM1 Cognos
- Version: 9.5
- Excel Version: 2003
Re: Downloading Fix packs
Yes i know that
i was wondering if anybody have any aditional information about this issue.
Regards

Regards
-
- Posts: 23
- Joined: Mon May 31, 2010 7:32 am
- OLAP Product: TM1
- Version: 10.2
- Excel Version: 2010
- Location: Netherlands
Re: Downloading Fix packs
Hi,
The Fix Central site is now working for me. This morning I received the same error message. Maybe you have to sign in with your IBM ID first.
The Fix Central site is now working for me. This morning I received the same error message. Maybe you have to sign in with your IBM ID first.
-
- Posts: 51
- Joined: Thu Feb 02, 2012 8:21 pm
- OLAP Product: TM1 Cognos
- Version: 9.5
- Excel Version: 2003
Re: Downloading Fix packs
thank you