Could Not Open File

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kkmk
Posts: 73
Joined: Wed Jan 25, 2012 9:08 am
OLAP Product: IBM Cognos TM1
Version: 10.2
Excel Version: 2013

Could Not Open File

Post by kkmk »

Hi,

I have installed TM1 client in my CITRIX- Enhanced VDI, But while connecting to the Admin Server I am getting error 'Could Not Open File'.
I have attached the error screen. How to resolve this issue?

Thanks in advance.
KKMK.
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rmackenzie
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Joined: Wed May 14, 2008 11:06 pm

Re: Could Not Open File

Post by rmackenzie »

I suspect that a) the network share in the error dialog is also the one in the 'Data directory' textbox in the 'Local server' settings and, b) you don't have access to that share.

If you are connecting to a remote TM1 server (per the settings in the admin host) then you can just simply delete the entry for 'Data directory'. You will only need this if you are planning on running a separate local server, or developing in XDI or XRU files in your system. In the latter case, you will need to organise access to the file system area that those files live in.
Robin Mackenzie
kkmk
Posts: 73
Joined: Wed Jan 25, 2012 9:08 am
OLAP Product: IBM Cognos TM1
Version: 10.2
Excel Version: 2013

Re: Could Not Open File

Post by kkmk »

I tried connecting TM1 client through citrix for few users and it was successful at the same time failed for two users.
tomok
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OLAP Product: TM1, Palo
Version: Beginning of time thru 10.2
Excel Version: 2003-2007-2010-2013
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Re: Could Not Open File

Post by tomok »

Make sure your Local Server settings look like this:
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Tom O'Kelley - Manager Finance Systems
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