How to send an alert to users through TM1?

Post Reply
Anuradha
Posts: 15
Joined: Mon Jul 16, 2012 9:06 am
OLAP Product: IBM Cognos TM1
Version: 10.1
Excel Version: 2010

How to send an alert to users through TM1?

Post by Anuradha »

Dear All,

Is there a way we can let the business users know, through any of the TM1 application, to save their data before the server goes down?

Thanks,
Anu
Regards,
Anu
Alan Kirk
Site Admin
Posts: 6647
Joined: Sun May 11, 2008 2:30 am
OLAP Product: TM1
Version: PA2.0.9.18 Classic NO PAW!
Excel Version: 2013 and Office 365
Location: Sydney, Australia
Contact:

Re: How to send an alert to users through TM1?

Post by Alan Kirk »

Anuradha wrote:Dear All,

Is there a way we can let the business users know, through any of the TM1 application, to save their data before the server goes down?
I'm of course assuming here that you're talking about it going down intentionally; if it just tanks it's too late for them to save anyway.

Right click on the server icon in Server Explorer and select Server Manager...

From there you can broadcast a message to connected clients.

NB: Not sure whether that works in Web, though... (It doesn't in my test environment but that's all on one Windows 7 machine rather than running on a real server. The manual is silent on this subject.)
"To them, equipment failure is terrifying. To me, it’s 'Tuesday.' "
-----------
Before posting, please check the documentation, the FAQ, the Search function and FOR THE LOVE OF GLUB the Request Guidelines.
declanr
MVP
Posts: 1828
Joined: Mon Dec 05, 2011 11:51 am
OLAP Product: Cognos TM1
Version: PA2.0 and most of the old ones
Excel Version: All of em
Location: Manchester, United Kingdom
Contact:

Re: How to send an alert to users through TM1?

Post by declanr »

Alan Kirk wrote: NB: Not sure whether that works in Web, though... (It doesn't in my test environment but that's all on one Windows 7 machine rather than running on a real server. The manual is silent on this subject.)
I tested this out recently through a server running CX10.1 and although it allowed me to select users who were only logged on via the web, it did NOT broadcast the message to them. Which is a bit annoying as I tend to build most applications using a web interface "nowadays".

I have historically always gone for a mixture of the "Broadcast Message" option but also try and keep an up to date list of all users in a one stop distribution email. Of course some of them won't actually check their emails but as long as you send it out far enough in advance you have done all you can do (or at least all I can usually be bothered to do.)
Declan Rodger
Anuradha
Posts: 15
Joined: Mon Jul 16, 2012 9:06 am
OLAP Product: IBM Cognos TM1
Version: 10.1
Excel Version: 2010

Re: How to send an alert to users through TM1?

Post by Anuradha »

Hi Alan, Thanks a lot :) This really helps!

Hi declanr, Thanks :) A group mail sent in advance saves a great deal.
Regards,
Anu
declanr
MVP
Posts: 1828
Joined: Mon Dec 05, 2011 11:51 am
OLAP Product: Cognos TM1
Version: PA2.0 and most of the old ones
Excel Version: All of em
Location: Manchester, United Kingdom
Contact:

Re: How to send an alert to users through TM1?

Post by declanr »

Anurahda,

Just noticed that you are using version 10.1... IBM finally got around to adding a built-in email system:
http://www-01.ibm.com/support/docview.w ... wg27035837

It's mainly for sending emails when an action changes within an Application (contributor) workflow but it would be quite easy to hack at it a bit OR probably even easier would be to set up a very "dummy" workflow based on a simple cube that all users are "Viewers" of and then you could have a predefined email set to send all viewers an email when YOU change something in the workflow.

If you look at the document above there are certain pre-requisites that you would need to set up and I will caveat this by saying it's just an idea and I haven't actually done it yet myself but it could be worth a try as it will keep it all within TM1 and then you can manage users emails within the system itself to keep things a little "tidier".

Declan
Declan Rodger
lotsaram
MVP
Posts: 3702
Joined: Fri Mar 13, 2009 11:14 am
OLAP Product: TableManager1
Version: PA 2.0.x
Excel Version: Office 365
Location: Switzerland

Re: How to send an alert to users through TM1?

Post by lotsaram »

For web applications we have a "system message" and "user message" cube, the contents of which are displayed prominently on the home page the user lands on when they log on to TM1 web. You can use the same concept in a Contributor application by making the first view tab in an application a string cube with instructions and messages as opposed to a view where they actually "do" something.

Still it would be nice if the web interfaces enabled a pop-up broadcast message ...
Post Reply