New TM1 Application cannot be added

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hardstep
Posts: 53
Joined: Tue Jul 28, 2009 7:26 pm
OLAP Product: TM1, EP, Powerplay, C8/C10
Version: 10.2
Excel Version: 2013
Location: London
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New TM1 Application cannot be added

Post by hardstep »

Hi Folks,

TM1 10.1 with or without FP1 installed
Windows 2008

Getting the following error when trying to ADD a new TM1 server to create a new TM1 application.
"The new server can be added but it may not be configured with all the options required by IBM Cognos TM1 Application."
"Logon failed for server 'BARLT027:PMDemo'. The tm1s.cfg settings for the server cannot be verified. Consult the installation guide and ensure that all TM1 settings required by IBM Cognos TM1 Application are enabled for this server."

The sample apps (GO_NEW_Stores for example) adds fine, however when I try to add a new non-sample I get the above error.
I have tried recreating my TM1S.CFG from a file that has deployed as a TM1 app fine (even got a colleague to test the TM1 server on their machine - and it deploys fine on another server).
I've completely uninstalled and reinstalled TM1 and applied the FP1 just to check that it wasn't something stupid.

Tried another TM1 server - same error message !.

Out of ideas...anyone else had this before ?.
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mvaspal
Community Contributor
Posts: 341
Joined: Wed Nov 03, 2010 9:16 pm
OLAP Product: tm1
Version: 10 2 2 - 2.0.5
Excel Version: From 2007 to 2013
Location: Earth

Re: New TM1 Application cannot be added

Post by mvaspal »

Hi

When logging in into TM1 Application Web, the username and password have to match among all tm1 servers you want to reach. So for example, if GO_New_Stores has the default admin/apple, and you log into TM1 Application with this user, the exact same username AND password has to be also an admin user on PMDemo.

And a possible reason for succeeding in one computer while unsuccessful on an other: your colleague might have logged in with the admin user and password of PMDemo.

Another important configuration is that the following two lines have to be defined in your tm1s.cfg file:
AllowSeparateNandCRules
DistributedPlanningOutputDir
hardstep
Posts: 53
Joined: Tue Jul 28, 2009 7:26 pm
OLAP Product: TM1, EP, Powerplay, C8/C10
Version: 10.2
Excel Version: 2013
Location: London
Contact:

Re: New TM1 Application cannot be added

Post by hardstep »

Thanks Mvaspal !
That was the issue !...aligned my passwords and all is working again !.
Thanks again for your speedy response !.
Nick
Tilo
Posts: 50
Joined: Mon Oct 06, 2008 4:27 pm
Location: Hamburg

Re: New TM1 Application cannot be added

Post by Tilo »

After aligning the password I had to log out of TM1 Applications and log in again to make it work.
nedcpatm1
Posts: 23
Joined: Mon Oct 08, 2012 3:39 pm
OLAP Product: TM1
Version: 10.1.1
Excel Version: 2010
Location: Central Minnesota, USA

Re: New TM1 Application cannot be added

Post by nedcpatm1 »

I have the same problem where I cannot add a new TM1 server to the Application server. To solve the issue on Windows 2008 server machine with IE 10: Open Server Manager, Change the IE settings as shown below; close the IE browser and this should solve the issue.


Before I found the solution, I tried these settings:
http://pic.dhe.ibm.com/infocenter/cbi/v ... _n395.html

http://pic.dhe.ibm.com/infocenter/cbi/v ... 1apps.html

To turn on this parameter set ForceReevaluationOfFeedersForFedCellsOnDataChange=T.

Same user id and password (admin and apple) for TM1 servers
http://www-01.ibm.com/support/docview.w ... wg21446700
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