Error on installing IBM Cognos TM1 9.5

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nbafifa02
Posts: 2
Joined: Fri Aug 17, 2012 1:06 pm
OLAP Product: IBM Cognos TM1
Version: 9.5
Excel Version: 2010

Error on installing IBM Cognos TM1 9.5

Post by nbafifa02 »

I am trying to install Microsoft Cognos TM1 9.5.100.2380 on Windows Server 2008R2. I ran setup.exe to install. At the end of the installation,

Issue1: I received the two errors:

Error 1904. Module C:\Program Files(x86)\Cognos\TM\bin\tm1prc.dll failed to register. HRESULT -2147220473.
Error 1904. Module C:\Program Files(x86)\Cognos\TM\bin\tm1xl.ocx failed to register. HRESULT -2147220473.

I googled the errors and it might happen if Cognos TM1 is not installed under local admin account, but I was logged on as local admin.

Issue 2: I checked the event log the below errors appeared.

I checked the event log the below errors appeared.

Activation context generation failed for "C:\Program Files (x86)\Cognos\TM1\bin\tm1prc.dll". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found. Please use sxstrace.exe for detailed diagnosis.

Activation context generation failed for "C:\Program Files (x86)\Cognos\TM1\bin\tm1xl.ocx". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found. Please use sxstrace.exe for detailed diagnosis.

I installed Microsoft Visual C++ 2005 Redistributable, but it did not seem to fix the problem.

Can anyone please help me with the two issues? Thanks.
tomok
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Re: Error on installing IBM Cognos TM1 9.5

Post by tomok »

nbafifa02 wrote:I googled the errors and it might happen if Cognos TM1 is not installed under local admin account, but I was logged on as local admin.
Even though you are logged in as an administrator you still have to right click on the setup.exe and select "Run as administrator" from my experience.
Tom O'Kelley - Manager Finance Systems
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moby91
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OLAP Product: TM1
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Re: Error on installing IBM Cognos TM1 9.5

Post by moby91 »

Are you aware of this thread ?

http://www.tm1forum.com/viewtopic.php?f=3&t=7733
TM1 Install and tm1xl.ocx


And Duncan P's answer resolving the issue ?

http://www.tm1forum.com/viewtopic.php?f=3&t=7733#p34096
Re: TM1 Install and tm1xl.ocx
nbafifa02
Posts: 2
Joined: Fri Aug 17, 2012 1:06 pm
OLAP Product: IBM Cognos TM1
Version: 9.5
Excel Version: 2010

Re: Error on installing IBM Cognos TM1 9.5

Post by nbafifa02 »

Thanks for your help guys!. I installed vc++2005SP1 Redistributable and Cognos TM1 was installed successfully without error. BTW, once I installed the VC++2005SP1 Redistributable, I just ran the TM1 MSI by double clicking on it. Do not need to use Run As administrator again. Thanks anyway.
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