Issue with Xcelerator

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winsonlee
Regular Participant
Posts: 180
Joined: Thu Jul 01, 2010 3:06 am
OLAP Product: Cognos Express
Version: 9.5
Excel Version: 2007
Location: Melbourne, Australia

Issue with Xcelerator

Post by winsonlee »

I have a user who has issue with Xcelerator where the description for individual icons are missing. Anyone has similar issue before ?

the user is using Cognos Express 9.5. I have read on the IBM website mentioning about disabling the ribbon by renaming file "tm1pRibbonX.xlam". But because the user uses the ribbon before, therefore the users wants the issue to be fixed instead of removing the ribbon.
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nick_leeson
Posts: 98
Joined: Sat Feb 11, 2012 11:13 am
OLAP Product: TM1 9x, BPC, Hyperion, HANA
Version: TM1 10
Excel Version: Excel 2003 - 2010

Re: Issue with Xcelerator

Post by nick_leeson »

Again too little information for use to help, Is this happening for one user or all users. If its one all you do is rename the existing ribbon and copy a fresh one that is working.
You are better of renaming the ribbon to be honest.

IBM have not fixed the performance of the Ribbon since 9x days and chances are this issue will be looked at but with the least priority.
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