Template Alignment & Refreshing Issue

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pradeep.k.jagadeesan
Posts: 28
Joined: Tue Jun 16, 2009 1:03 pm
OLAP Product: IBM Cognos TM1
Version: 9.5.1
Excel Version: 2007
Location: India

Template Alignment & Refreshing Issue

Post by pradeep.k.jagadeesan »

Hi,

I am working on an Excel Template, that refreshes whenever I am selecting a Customer. After I opened the template from the Application, when I select a customer for the first time, the template alignment and format has been changed than the format given. When I select the customer for the second time, it appeared as the given format.

Please anyone can help me out to resolve this. Thanks in advance.

Regards
Pradeep J
Christopher Kernahan
Community Contributor
Posts: 147
Joined: Mon Nov 29, 2010 6:30 pm
OLAP Product: Cognos TM1
Version: 10.1
Excel Version: Office 2010

Re: Template Alignment & Refreshing Issue

Post by Christopher Kernahan »

Are there any macros in the template? If it is set to autocalc, is it refreshing without a valid selection the first time? What exactly is changing in the format? Screenshots would help.
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