TM1 Contributor data commit and remains blue

[wdporkchop]

I have users that commit the data in TM1 Contributor (9.5.1) and the data remains blue instead of turning black. I do not show any error messages in the message log.

Any thoughts on why this occurs and/or how to fix?

Thanks,
Bill

[Christopher Kernahan]

I haven't used 9.5 but this sounds similar to how TM1 Web will accept the users input but not write it back to TM1 until you press the Recalc or Save Data button.

[mastertito4]

bump.

I am seeing this same issue on TM1 contributor 9.5.1, it appears to be only affecting certain nodes in my approval hierarchy, I have not yet found any thing different with the affected nodes that would lead me to the cause of the issue. Has anyone else out there seen this issue and have a suggestion for a solution?

[mtraskel]

We've had a dialogue with IBM for 8 months now regarding this issue (we're on 9.5.1). Seems to happen at least if user opens the same node twice and/or in case of network problems.

[mastertito4]

We've had a dialogue with IBM for 8 months now regarding this issue (we're on 9.5.1). Seems to happen at least if user opens the same node twice and/or in case of network problems.

Have they recommended any Hot fixes or an upgrade to 9.5.2 and did either of those things fix the issue?

[mastertito4]

Solution:

After installing Hotfix 17, we are no longer seeing this issue. Our original Tm1 version was 9.5.1.0000 (aka no Hot fixes)

[mtraskel]

Solution:

After installing Hotfix 17, we are no longer seeing this issue. Our original Tm1 version was 9.5.1.0000 (aka no Hot fixes)

Thanks for the update!
I believe we're currently on Hotfix 9. IBM has only suggested that a more recent Hotfix and/or 9.5.2 "MIGHT" fix the issue.

[mtraskel]

Just an update to the issue which is still active after upgrading to 9.5.2.
This seems to occur in entities with multiple Contributor users. The workaround is to Reset Data before starting but it's annoying for the users who forgot this and already entered a lot of data - and have to do it all over again.

Any suggestions ?

[kugors]

I had similiar problem. In my case it was coused when there was two ways to enter value - manual and from calculation.

Code: Select all

['NetSales']=N:IF(['Price'] <> 0 & ['QTY']<>0,['Price'] * ['QTY'],STET);

When you enter NetSales manual, then Price and Qty, Contibutor tries to save data over rule calculated value, and it's doesn't work. Original i have this problem with string elements, but it is easier to show it on Net sales calculation.

Kuba

[hxp417]

We are on 9.5.2 FP2 (with no hot fix). Windows 2008 R2, Cognos BI 10.1

We are having the same issue here, and our situation, seems, is supporting mtraskel's "multiple user" theory. We can re-arrange user access to limit one user to any node, plus the Reset Data, but, I just hope IBM can fix this as soon as.