TM1Web x64 is rendering fuzzy graphics

Post Reply
User avatar
yyi
Community Contributor
Posts: 122
Joined: Thu Aug 28, 2008 4:42 am
Location: Sydney, Australia

TM1Web x64 is rendering fuzzy graphics

Post by yyi »

hi Everyone,

I have saved to \applications, a sheet with several text boxes which were pasted back as *.png files.
on the 32-bit machine, it renders exactly the same picture - but on another 64-bit machine, the
same sheet is displaying a fuzzy/blurry image..
x64_Fuzzy.gif
x64_Fuzzy.gif (5.34 KiB) Viewed 2648 times
has anyone encountered this or have any suggestions?


many thanks
Yeon
Christopher Kernahan
Community Contributor
Posts: 147
Joined: Mon Nov 29, 2010 6:30 pm
OLAP Product: Cognos TM1
Version: 10.1
Excel Version: Office 2010

Re: TM1Web x64 is rendering fuzzy graphics

Post by Christopher Kernahan »

Hi - have you compared display/resolution settings? Are they the same?
User avatar
yyi
Community Contributor
Posts: 122
Joined: Thu Aug 28, 2008 4:42 am
Location: Sydney, Australia

Re: TM1Web x64 is rendering fuzzy graphics

Post by yyi »

the screen shot is from one client machine running IE 7, pointing to two intranet addresses;
1st one 32-bit server, 2nd addr to 64-bit server.

published file is XL 2003 file. have also tried using XL 2007 with same result..
Yeon
Post Reply