Websheet issue with 9.5.1

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mzatta
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OLAP Product: TM1
Version: 10.2
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Websheet issue with 9.5.1

Post by mzatta »

Anyone ever see the issue when rebuilding an active form in a websheet and the error

could not locate the server

comes up?

Any thoughts??
Marco Zatta
Managing Director
iCOMP Business Solutions
http://www.iCOMPbusiness.com
marco.zatta@iCOMPbusiness.com
tomok
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Re: Websheet issue with 9.5.1

Post by tomok »

mzatta wrote:Anyone ever see the issue when rebuilding an active form in a websheet and the error could not locate the server comes up? Any thoughts??
It means the server that your active form refers to is not available to the TM1Web instance you are accessing it from. For example, you created the websheet in DEV, so the active form refers to the server DEV. Now you go and publish the report to PROD and forget to change the server reference in the report. Check your websheet for server references and make sure they are all valid.
Tom O'Kelley - Manager Finance Systems
American Tower
http://www.onlinecourtreservations.com/
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mzatta
Posts: 39
Joined: Thu Jul 09, 2009 12:43 am
OLAP Product: TM1
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Re: Websheet issue with 9.5.1

Post by mzatta »

The server name is the same. I just moved physical servers. it is even the same DB. Would that have made a difference?
Marco Zatta
Managing Director
iCOMP Business Solutions
http://www.iCOMPbusiness.com
marco.zatta@iCOMPbusiness.com
tomok
MVP
Posts: 2836
Joined: Tue Feb 16, 2010 2:39 pm
OLAP Product: TM1, Palo
Version: Beginning of time thru 10.2
Excel Version: 2003-2007-2010-2013
Location: Atlanta, GA
Contact:

Re: Websheet issue with 9.5.1

Post by tomok »

mzatta wrote:The server name is the same. I just moved physical servers. it is even the same DB. Would that have made a difference?
What about the TM1Web server? Is it on a separate machine or is it running on the same server as the TM1 server service? If the web server is separated are you sure you are pointing to the correct admin host now? Are you sure you are logging into the correct server with TM1Web? Just throwing out possibilities to check.
Tom O'Kelley - Manager Finance Systems
American Tower
http://www.onlinecourtreservations.com/
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