Unable to load Architect after change in Server Name

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ExApplix
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Unable to load Architect after change in Server Name

Post by ExApplix »

In the Options of my Architect I tried to change the Server Name to another computer in my Network. But as soon as I tried to do that my Architect and Perspectives are not getting started anymore. Excel/Perspectives keep on crashing.

I am wondering if there is any Config file where I can go and change the settings back to whatever it was before.

Please advice.

Thanks!
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rkaif
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Re: Unable to load Architect after change in Server Name

Post by rkaif »

Go to the following folder on your computer:

Code: Select all

C:\Documents and Settings\<Windows user name>\Application Data\Applix\TM1
and open the file TM1P.INI

Change the following:

Code: Select all

AdminHost = <Your local computer name>
Save and run the Architect/Perspectives now. (You might have to stop/start the TM1 Windows services)
Cheers!
Rizwan Kaif
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Re: Unable to load Architect after change in Server Name

Post by ExApplix »

Thanks thatis working now :D

But how do I connect to another Server in my Network? If I change the Admin Host name in the Architect to the remote server name in my network it start crasing?

I am able to Ping the remote computer. Do I have to include \ or / in the Admin Host name?
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Re: Unable to load Architect after change in Server Name

Post by tomok »

ExApplix wrote:But how do I connect to another Server in my Network? If I change the Admin Host name in the Architect to the remote server name in my network it start crasing?
I am able to Ping the remote computer. Do I have to include \ or / in the Admin Host name?
In order for a TM1 server to show up in Architect you have to include the network name(s) (or IP address) of the machine(s) that is running the Admin Host service in your Admin Host box in TM1, Options. If you have multiple admin hosts to connect to then separate them with a semi-colon (;) If Architect is locking up trying to connect to a machine you can ping, then your most likley causes are: 1) the TM1 service and/or Admin Host services you think are running are actually not, 2) the TM1 server you are trying to connect to is not actually a server but someone running a local host version of TM1, or 3) you are using a different release of Architect than the server you are trying to connect to. If it is a lockup it's probably 3. 1 and 2 don't normally lock up Architect but sometimes the response back is so slow that it appears to be locked up.
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ExApplix
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Re: Unable to load Architect after change in Server Name

Post by ExApplix »

tomok wrote:most likley causes are: 1) the TM1 service and/or Admin Host services you think are running are actually not, 2) the TM1 server you are trying to connect to is not actually a server but someone running a local host version of TM1, or 3) you are using a different release of Architect than the server you are trying to connect to. If it is a lockup it's probably 3. 1 and 2 don't normally lock up Architect but sometimes the response back is so slow that it appears to be locked up.
1) I have logged on the remote machine & have checked that the Services are running. This machine also has Executive Viewer and TM1Web installed & I am able to connect EV & TM1Web on my local machine remotly.
2) I think it is a TM1 server. Its running TM1 servers as Windows Services. How do you check if this is actually a server or a localhost version?
3) Server is running TM1 9.1 SP3 (32-bit) and remote client is TM1 9.5.1

Any ideas of this lockup?
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Re: Unable to load Architect after change in Server Name

Post by lotsaram »

ExApplix wrote:Server is running TM1 9.1 SP3 (32-bit) and remote client is TM1 9.5.1
As explained in the operations guide and countless times on this forum, you cannot connect a newer client to an older server.

Other than that if multiple TM1 servers on the same admin host are configured to use either the same server name or same port number then only the first server will register properly, you may actually be able to see the 2nd server but you won't be able to connect.
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