Hi,
When trying to start a service on a new server with 9.4 FP3 on it I get the following attached.
My .cfg file points to all the right places and is in my livedata folder, I have also coppied over a small amount of data to check that it works but just can't get the services to start.
Any help would be very much appreciated.
Regards
Lee
Service starts and stops
- LeeTaylor1979
- Posts: 63
- Joined: Mon Aug 25, 2008 12:53 pm
- OLAP Product: IBM Cognos TM1
- Version: 10.2.2
- Excel Version: 2010
Service starts and stops
- Attachments
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- Stop start message.xlsx
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- George Regateiro
- MVP
- Posts: 326
- Joined: Fri May 16, 2008 3:35 pm
- OLAP Product: TM1
- Version: 10.1.1
- Excel Version: 2007 SP3
- Location: Tampa FL USA
Re: Service starts and stops
Have you checked the event viewer on the machine? This can sometimes give you a better idea as to where to look.
In my experience this has generally been a bad username and password, incorrect paths in the cfg file or you copied the config file and did not change the name\port from the previous server.
If you could post your error from the event viewer we can give you a little more directed advice.
In my experience this has generally been a bad username and password, incorrect paths in the cfg file or you copied the config file and did not change the name\port from the previous server.
If you could post your error from the event viewer we can give you a little more directed advice.
- LeeTaylor1979
- Posts: 63
- Joined: Mon Aug 25, 2008 12:53 pm
- OLAP Product: IBM Cognos TM1
- Version: 10.2.2
- Excel Version: 2010
Re: Service starts and stops
Thanks George,
Event log pointed me straight to the problem.
.LIC file not in right place.
Thanks again.
Event log pointed me straight to the problem.
.LIC file not in right place.
Thanks again.