I have a problem with contribution view session. Please help

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bermby38
Posts: 1
Joined: Wed Jun 08, 2011 10:35 am
OLAP Product: TM1
Version: 9.5.1
Excel Version: 2008

I have a problem with contribution view session. Please help

Post by bermby38 »

FYI: I use
- Windows Server 2003
- iis6
- tm1 9.5.1

I have a problem with contribution view page session.

It's time out when 5 minutes pass.

I do everything that cognos support adviced me.
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Timeout Parameter in TM1 & Microsoft IIS & TM1Web
1. Increase timeout IdleConnectionTimeOutSeconds (tm1s.cfg) from 900 sec to 7200 sec (= 120 min)
2. Increase timeout of IIS worker process from sec (=20 min) to 7200 sec (= 120 min)
3. Increase timeout DefaultAppPool from default 20 min to 120 min
4. Increase timeout TM1 Web Session (web.config) from default 20 min to 120 min
5. httpRuntime executionTimeout="7200" (web.config)
6. restart IIS after changing timeout settings

Another category of Session Timeouts, the ones where immediately after logon (or a short time later) the Session Timeout hits the user, is due to the default setting in IIS Version 6 webserver of MS Windows Server 2003: Go to Control Panel -> Administrative Tools ->IIS Manager -> Application Pool -> Default Application Pool (DefaultAppPool) -> right mouse click to open context menu, selectProperties -> tab Performance -> Web Garden: Maximum number of worker processes -> Change from default value of 4 to 1.
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But it doesn't work. :o

Have anyone has a problem like me please help me.

Thank you.
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