Pax - Blank Subset Editor

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chewza
Posts: 146
Joined: Tue Aug 17, 2010 11:51 am
OLAP Product: TM1
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Pax - Blank Subset Editor

Post by chewza »

Hi Guys

I am hitting an issue with Pax. The subset editor is coming up with a blank screen. I have tried clearing out all temporary internet files. No luck.
Any ideas?

Please refer attachment



Many thanks!
Chris
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PAfe Blank Subset Editor.jpg
PAfe Blank Subset Editor.jpg (143.2 KiB) Viewed 1274 times
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Elessar
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OLAP Product: PA 2
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Re: Pax - Blank Subset Editor

Post by Elessar »

Hi,

This is a PAW window. Is your PAW running, do you have access to it? Check if you can use subset editor in PAW directly.
Also check if PAW address is added to trusted/local intranet in your internet options
Best regards, Alexander Dvoynev

TM1 and Data Science blog: 6th article - PAfE + VBA: Commit each cell without pressing “Commit” button.
mrdauduong
Posts: 52
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OLAP Product: Planning analytics
Version: PA 2.0.74.23
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Re: Pax - Blank Subset Editor

Post by mrdauduong »

i have this problem before too and the solution of Elessar is a good solution
=> check if PAW address is added to trusted/local intranet in your internet options
Elessar wrote: Mon Oct 10, 2022 11:36 am Hi,

This is a PAW window. Is your PAW running, do you have access to it? Check if you can use subset editor in PAW directly.
Also check if PAW address is added to trusted/local intranet in your internet options
chewza
Posts: 146
Joined: Tue Aug 17, 2010 11:51 am
OLAP Product: TM1
Version: 9.5
Excel Version: 7

Re: Pax - Blank Subset Editor

Post by chewza »

Hi Guys

Thanks for all your responses. So I got to the bottom of the issue. I recently installed IIS to "serve up" images for PAW dashboards.
This was causing the issue. Basically, I need to restart the "World Wide Web" publishing service, and this has sorted the issue for PAfe.

Only hassle is that for every reboot, I need to remember stop/start this service. Have set service to delayed start-up to see if that works.

As a matter of interest, what you do you guys use to "serve up" images. There is no separate available web server, which would obviously make the problem go away since I would not configure IIS on the PAW server. Am I correct that PAW uses Apache for Web services? Can this be used to "expose"/"serve up" images in an images folder?

Regards
Chris
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Elessar
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Re: Pax - Blank Subset Editor

Post by Elessar »

Best regards, Alexander Dvoynev

TM1 and Data Science blog: 6th article - PAfE + VBA: Commit each cell without pressing “Commit” button.
JohnO
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Re: Pax - Blank Subset Editor

Post by JohnO »

I had problems with intermittent blank cube view and blank subset editor in PAX/PAFE which appeared with the single file version. Finally resolved with an upgrade to .81 and we were able to use the new subset editor and cube viewer (Release .79). I don't know what in there may have fixed the issue.
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