TM1Web Error - RPC Server unavailable?

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standtrue
Posts: 25
Joined: Sat Nov 07, 2009 5:37 am
OLAP Product: TM1, CX
Version: 9.5.2
Excel Version: 2007

TM1Web Error - RPC Server unavailable?

Post by standtrue »

TM1 9.4 FP2 64-bit
Windows Server 2003 64-bit
Excel 2003

Separate Web and App Servers running the same versions of TM1, same version of Windows, etc...

Users are occasionally getting this error message when using the "Snapshot to Excel" button in TM1Web:

Internal error occurred while creating MS Excel Workbook: The RPC server is unavailable (Exception from HRESULT: 0x800706BA)

To get websheets working again after the error we've had to restart the RPC Locator and the ExcelServices services.

Has anyone seen this error before? Any ideas as to what would cause it? The websheets are not particularly large and I've removed all the extraneous rows/columns. We did not have any issues exporting the same websheets on 32 bit 9.1 SP2...
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Martin Ryan
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Posts: 2000
Joined: Sat May 10, 2008 9:08 am
OLAP Product: TM1
Version: 10.1
Excel Version: 2010
Location: Wellington, New Zealand
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Re: TM1Web Error - RPC Server unavailable?

Post by Martin Ryan »

This is way old, but in case anyone is searching on it there are a couple of useful posts. It's because the PDFCamp driver doesn't work for some reason or other:
http://www.softwaretipsandtricks.com/fo ... stall.html
http://support.microsoft.com/kb/242079

These posts might also be useful: http://forums.olapforums.com/viewtopic.php?f=3&t=3642 and http://forums.olapforums.com/viewtopic.php?f=3&t=1367

Martin
Please do not send technical questions via private message or email. Post them in the forum where you'll probably get a faster reply, and everyone can benefit from the answers.
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