Login Error: SystemServerConnectionWithCAMPassport failed

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mce
Community Contributor
Posts: 352
Joined: Tue Jul 20, 2010 5:01 pm
OLAP Product: Cognos TM1
Version: Planning Analytics Local 2.0.x
Excel Version: 2013 2016
Location: Istanbul, Turkey

Login Error: SystemServerConnectionWithCAMPassport failed

Post by mce »

Hello,

Code: Select all

TM1.Login Login Error: SystemServerConnectionWithCAMPassport failed
Recently I started seeing this message in TM1 Server log. It looks this error happens intermittently. Any ideas why this might be happening?

Regards,
HighKeys
Posts: 117
Joined: Fri Aug 09, 2019 10:11 am
OLAP Product: TM1 / TM1 Web / Perspectives
Version: Planning Analytics V2.0.9
Excel Version: Office 365

Re: Login Error: SystemServerConnectionWithCAMPassport failed

Post by HighKeys »

Hi mce!

any idea which program/app/user login with the Passport?

Normally TM1 Applications pass the CAM Namespace not the passport as i know from our Systems.

Maybe a system tries to reuse a session with the passport generated before, but the passsport is invalid cause it reached its timeout limit?

BR
dharav9
Posts: 72
Joined: Wed Aug 15, 2018 3:18 pm
OLAP Product: TM1
Version: 10.3
Excel Version: 2016

Re: Login Error: SystemServerConnectionWithCAMPassport failed

Post by dharav9 »

mce wrote: Thu Jan 28, 2021 10:13 am Hello,

Code: Select all

TM1.Login Login Error: SystemServerConnectionWithCAMPassport failed
Recently I started seeing this message in TM1 Server log. It looks this error happens intermittently. Any ideas why this might be happening?

Regards,
Ask user to re-set the password and re-login to system. User must have recently change the password.
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