TM1 Admin server fails to start

Post Reply
toton1181
Posts: 4
Joined: Wed Jan 25, 2017 6:38 pm
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2010

TM1 Admin server fails to start

Post by toton1181 »

Hi,

Our TM1 Admin Server logs show that the Admin Server has failed to start.

Here are some other messages from the log:

8020 DEBUG 2017-01-25 11:53:31,307 TM1.Server.Network net_Listen TCP bind failed with error: 10048
8020 DEBUG 2017-01-25 11:53:31,307 TM1.Server.Network Failed to bind on IPv4 socket
8020 ERROR 2017-01-25 11:53:31,307 TM1.TM1AdmSvr Failed to listen for HTTP connections, continue...
6544 DEBUG 2017-01-25 11:53:31,319 TM1.Server.Network getaddrinfo() failed to get IPv4 Address

We have TM1 10.2.2. SSL certificates were applied in November successfully.

In task manager, it shows that one or more threads of the admin server is waiting to complete network I/O.
User avatar
jim wood
Site Admin
Posts: 3961
Joined: Wed May 14, 2008 1:51 pm
OLAP Product: TM1
Version: PA 2.0.7
Excel Version: Office 365
Location: 37 East 18th Street New York
Contact:

Re: TM1 Admin server fails to start

Post by jim wood »

Has something been installed that could have taken the same ports that the admin server uses?
Struggling through the quagmire of life to reach the other side of who knows where.
Go Build a PC
Jimbo PC Builds on YouTube
OS: Mac OS 11 PA Version: 2.0.7
dr.nybble
MVP
Posts: 160
Joined: Wed Aug 17, 2011 3:51 pm
OLAP Product: TM1
Version: 10.2.2
Excel Version: Excel 2007

Re: TM1 Admin server fails to start

Post by dr.nybble »

Run a Command prompt as administrator and use:

netstat -nab

See what process is listening on ports used by the TM1 Admin Server: 5495/5498 5895/5898

Also check Task Manager to make sure a rogue TM1 Admin Server is not running.
Post Reply