Error 404 when accessing IBM Cognos TM1 Application portal

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nedcpatm1
Posts: 23
Joined: Mon Oct 08, 2012 3:39 pm
OLAP Product: TM1
Version: 10.1.1
Excel Version: 2010
Location: Central Minnesota, USA

Error 404 when accessing IBM Cognos TM1 Application portal

Post by nedcpatm1 »

TM1 Version 10.1.1.
Tm1 web and TM1 Perspective, Architect are working with CAM security. However, we are getting the 404 error when we try http://myserver.fqdn:9510/pmpsvc/applications.jsp. FQDN is used everywhere. So you enter the URL, the CAM login dialog box appears, and then the 404 error screen appears. In last few days IBM support modified these 5 files (see below) stored in various locations in the BI/TM1 install directories; but no resolution. It is believed that the redirection does not find the planning.html. We tried all solutions available on IBM/other TM1 sites. No resolution yet. Any suggestion on troubleshooting this 404 error.

Plus, could someone explain (1) what do these below files do (2) where are the correct locations of these files in a distributed architecture?

variables_TM1.xml
variables_plan.xml
planning.html
fpmsvc_config.xml
pmpsvc_config.xml
nedcpatm1
Posts: 23
Joined: Mon Oct 08, 2012 3:39 pm
OLAP Product: TM1
Version: 10.1.1
Excel Version: 2010
Location: Central Minnesota, USA

Re: Error 404 when accessing IBM Cognos TM1 Application port

Post by nedcpatm1 »

Just want to share back the problem Resolution – Specific error was 404.15 Query String Too Long. Uninstall and install IIS (let IIS set the default maxquerystring) and TM1 Application Gateway + TM1 Application Server component solved the problem.

About various files for version TM1 10.1.1: What I understand (without any official document available) that when a client comes to pmpsvc application on the gateway server, the pmpsvc routes the request to CAM module on BI server (Content Manager server). The CAM module authenticates the user and the variable_plan.xml (stored on TM1 admin server or BI server if both installed on same machine) passes the request to planning.html (stored on gateway server). The planning.html presents the TM1 app portal by looking the settings in fpmsvc.xml and pmpsvc.xml (gateway server) files.
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