"Commit Sandbox operation failed" error in Tm1 appl Web

[dilip]

We have stucked into this issue from last 3 weeks. When we try to commit the data in TM1 10.1 in Application Web in one of the cube view. In One cube View There are around 2000 elements in one dimension.But it works well with TM1 perspective and TM1 architect.

This error comes after editing the data when we try to commit the data.It throws the Error"Commit Sandbox operation failed".

But the data is saved any how.

When we try to open that application view web through TM 9.5.2 it does not throw any error.

Please find screenshot.

[czrbraga]

How about the limits(timeout) defined to IIS ?
how much time to receive the error?

[roy2087]

Hi Dilip,

We faced the same error , couple of times in Contributor(As seen in the screenshot).

This may be a browser issue(Steps written here is w.r.t Internet Explorer)

1.Tools->Internet Options->Security->Trusted Sites->Sites
Add the Contributor URL to the Trusted Site.

2.Check "Enable Protected Mode"

3.Check "Turn On Pop-Up Blocker"

This might help....
Roy.

[dilip]

Thanks Roy,But we have increased the WebTimeout in web.config files and it resolves the issue. Because the cube was large as well as we are using the Dynamic subset due to which that cube was taking a long time to process so we have increased the webtimeout in web.config file,and hence it resolves the issue,What you have suggest we have tried it earlier that option.

Thanks once again