RAM Capacity to Load TM1 through CITRIX

[pradeep.k.jagadeesan]

Hi,

I am connecting to a remote server through CITRIX and accessing TM1 server. But it is very slow. I believe that CITRIX is using local Workstation's RAM and TM1 objects also using local workstation RAM, please correct me if i am wrong.

In the remote server we have TM1 10.1.1 with full installation. But TM1 is not installed in my Work station.

My workstation configuration:

RAM capacity is 3GB.
Processor Intel Core i5 @2.50Ghz
Operating System Windows XP

If i need to upgrade my workstation's RAM capacity, then what is the size?

Thanks in advance.
Pradeep

[Paul Segal]

1. Have you tried accessing another application via Citrix? Say, Excel without TM1 loaded. If so, is that slow?
2. If everything is slow, then you probably have a Citrix and/or bandwidth problem.
3. If only TM1 is slow, then you have a TM1 problem. What's the speed like if you are on the local LAN? Can you test this?

[lotsaram]

The most obvious question is what's the proximity and latency on the LAN/WAN of the Citrix server to the TM1 server?

[tushar.marathe]

I would suggest getting in touch with CITRIX Administrator responsible for the CITRIX server. He should be able to identify the root-cause and allocate more memory share/block for TM1.