Snapshot or Slice From Tm1Web

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par3
Posts: 82
Joined: Tue Sep 09, 2008 7:05 am

Snapshot or Slice From Tm1Web

Post by par3 »

Hi All,

Cognos Express 9.0
Mozilla Firefox 3.6.9
Excel 2007

When trying to slice or create a snapshot from Tm1Web nothing happens. The browser keeps saying "waiting for "hostname", where hostname is the name of my Tm1 Server.

It still worked yesterday but from today no one can slice or snapshot anything.

please help!!!
lotsaram
MVP
Posts: 3706
Joined: Fri Mar 13, 2009 11:14 am
OLAP Product: TableManager1
Version: PA 2.0.x
Excel Version: Office 365
Location: Switzerland

Re: Snapshot or Slice From Tm1Web

Post by lotsaram »

Check that TM1ExcelService.exe is running.
Also look at the tm1 web logs.
laenen
Posts: 47
Joined: Tue Mar 09, 2010 6:40 pm
OLAP Product: TM1
Version: 9.5
Excel Version: 2003

Re: Snapshot or Slice From Tm1Web

Post by laenen »

Tm1 Excel service has a log in the bin directory. Check that log too.
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